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Monday, Jul 7, 2008

I came across some notes I had made probably years ago about what struck me as the antisocial essence of computers. I think the notes were prompted by the first time I saw people in an office who were sitting 15 feet from one another communicating by instant message instead of talking. I thought then that putting computers on every worker’s desk reduces solidarity and encourages each person to seek their own distractions, their own entertainment. People become absorbed with their screens even when they aren’t working, and it becomes more difficult to distract them with the mere pleasantries that nurture social connections, that allow acquaintanceship to flourish. The personal computer reinforces a kind of extreme individualism by promoting the sense that you are the ruler of a virtual world and that every aspect of that world can and should be customized and personalized for your convenience. It is a realm that negates the need for cooperation, patience, conciliation, consideration—anything that requires a moment’s reflection or a temporary suspension of desire.


Social networking, despite its apparent goal of bringing people together, fortifies that private kingdom. It places friendship under the value system encouraged by computing, becoming a practice to indulge in only on one’s own term. It becomes measurable, and it is expected to dole out blasts of immediate gratification that may seem reciprocal on its face (I send a message, and then receive one back) but is better described as instrumental exchange—one clicks the right buttons to get the desired response, like solving a kind of puzzle, while the complexity of the human beings on the other side of these exchanges becomes muted if not nullified altogether. It certainly becomes irrelevant to the way a platform like Facebook mediates and manages social contact. There is a preordained shape for social contact to assume—a series of commands to make a game of Scrabble happen, an algorithm that suggests who you should try to befriend, a log to remind you of what significant things have happened so that you don’t have to bother to remember to ask or to share.


One of the most unsettling aspects of Facebook is those suggested friends; it’s as if the site aspires to replace the spontaneous accidents that foster friendship in real life with something mechanical and logical (and simultaneously contributing to the relegation and diminishing of social skills necessary for making friends offline). But there is not always a coherent logic to why we are friends with who we are friends with. Sometimes the sheer pointlessness of carrying on certain friendships is what makes them so salient—it is like art for art’s sake. These friendships feel the most authentic and perhaps bring out what we would recognize as our most authentic selves. But in providing tools to manage our sociability, social networks seem to aspire to control the concept, redefine it in such a way that it may be more thoroughly exploited commercially. (It may be axiomatic that anytime an activity becomes virtual—moved online—it becomes more commercialized.) The online tools supplant the social skills that were once part of our human heritage; it seems like a dangerous evolution in a world that requires some level of cooperation for our species to survive. Can online mass participation, each on their own terms, replace actual directed cooperation to accomplish tasks and negotiate necessary compromises? Or will we become disaggregated atoms, longing for a connection to a society but capable only of the ersatz online alternative, which requires too little commitment and demands none of the reciprocity that makes ties bind?


Social encounters are often awkward and vaguely dangerous; on Facebook, I’d imagine that they are rarely so. So it would probably be easier to handle a friend request from someone in your office than a face-to-face encounter with them by the microwave at lunchtime. So one of social networking’s boons is removing some of the uncertainty that comes with social contact and thereby mitigating social anxiety. But it does this by making that contact more or less antisocial—it makes it an on-demand phenomenon that is essentially one-sided for the friendship consumer. You log on when you feel like it, take in as much friendship as you feel like taking in, and log off when it no longer amuses you. You can ignore the contacts that aren’t important to you, or mollify them with cursory or perfunctory attentions that the site more or less automates. As a byproduct of all this convenience, actual friendship begins to feel more onerous, which accelerates the trend toward moving all of our friend maintenance online, where it is more easily managed. Better to send an email than talk on the phone; better to update a website than communicate to all the firends individually. Better to “poke” a friend than share anything substantive, etc. Sociality becomes akin to snacking. The moments upon which deeper friendships are built are not given the occasion to occur—soon nothing will be able to happen in a friendship that wouldn’t fit into a Twitter post.


But in some ways it’s unfair to pick on social networks; they are just highlighting tendencies inherent to the internet as a whole; the services are just the most obvious vectors for making human interaction obey the logic that manages computer networks. (Facebook is like a router for human relationships that have devolved into networks.) I think Jason Kottke is right about Facebook: it’s the new AOL—that is, it attempts to present its users with a scaled down, simplified, seemingly more mangaeable version of what the internet itself provides. Kottke writes: “As it happens, we already have a platform on which anyone can communicate and collaborate with anyone else, individuals and companies can develop applications which can interoperate with one another through open and freely available tools, protocols, and interfaces. It’s called the internet and it’s more compelling than AOL was in 1994 and Facebook in 2007. Eventually, someone will come along and turn Facebook inside-out, so that instead of custom applications running on a platform in a walled garden, applications run on the internet, out in the open, and people can tie their social network into it if they want, with privacy controls, access levels, and alter-egos galore.”


Wednesday, Jul 2, 2008

Since I switched to Google Reader, I’ve gotten into the habit, as I’m blasting through all the blogs I subscribe to via RSS, of starring items that I want to think about more later, and perhaps even write about. Of course, I almost never refer back to these starred items, because there is a nonstop flow of new items in my Reader I’m always trying to keep pace with. Instead they linger there, with my act of starring them standing in for the promised deeper thought that never occurs. Before Google Reader, I’d tag items in del.icio.us and send them to bookmark purgatory. And I’d do a lot of thinking about what I was calling the bookmark effect, which I first noticed when studying for exams. I became aware of how underlining something or scrawling a note in the margin of a book was very gratifying, and how if I wasn’t doing that, I felt like I wasn’t really studying or learning anything. This was true even though the underlining was replacing thought—it was as if I were acknowledging that someone else thought something perceptive, and it was sufficient for me to let that person be a proxy for my own thinking. The underlining was an act of appropriation, a way of buying and consuming the perceptive thought without having to think through it or extend it or integrate—that work was left for some time later. (That time has not yet come, and I still have many of the annotated tomes to prove it.) The decision to underline was akin to a purchasing decision—did I “buy” that idea? And this process commodified my reading for me, which gave me an elusive feeling of mastery over it, even as the reading lists continued to extend themselves.


Now, as technology has advanced, bookmarking an interesting post or article (or starring it) has supplanted underlining, etc. It’s still a way for me to dispatch interesting ideas without having to deal with them any more deeply—I just add them to the collection, and take comfort that it is there, forever fresh in my starred items list. It’s not all that different from buying books in lieu of reading them. The bookmarking/starring gesture allows me to consume in the present moment the thinking I pretend I’ll do later, which is an extremely gratifying feeling, particularly if I wisely avoid ever consulting my bookmarks later on. If I make that mistake, though, I feel nothing but shame for my laziness, and despair when the deferred overwhelmingness of it all hits me like a furnace blast.


At some point I’ll need to do a link dump of all that stuff, sort through it and see if still recognize the potential I once saw there. But still the urge to avoid is strong; the ideas seem more potent as unrealized potential. Sorting through them would be like cleaning out my closet; I’d be forced to get rid of stuff that I may never use but that still somehow comforts me to possess.


Tuesday, Jul 1, 2008

In his essay about the Eiffel Tower, Roland Barthes seems somewhat dazzled by its singularity, but part of what he says about it seems true not just of the tower but of much of totemic goods circulated in our consumerist economy.  Barthes points out the essential uselessness of the tower, which makes it a “pure signifier, i.e., a form in which men unceasingly put meaning (which they extract at will from their knowledge, their dreams, their history).” The key to its usefulness as a signifier is its functional pointlessness. “In order to satisfy this great oneiric function, which makes it into a kind of total monument, the Tower must escape reason.” In this, it resembles our advertising discourse, which is increasingly desgined to achieve our blithe acceptance of illogic as a matter of course and is likewise aspiring to the level of “total monument”—its monolithic presence and fluid adaptability offers everyone a reason to become wrapped up in it. Barthes continues, “The first condition of this victorious flight is that the Tower be an utterly useless monument.” But since we are under the illusion that ours is a pragmatic, rational culture, we are scandalized by this apparent lack of function, so, as Barthes points out, we supply alibis enumerating its usefulness to science and engineering. These are “quite ridiculous” since they “are nothing in comparison to the great imaginary function which enables men to be strictly human.” 


It seems to me that what Barthes is saying about the Eiffel Tower is very similar to what Rob Walker argues about various brands in Buying In. Hello Kitty and Red Bull are gloriously meaningless in and of themselves, which make them adaptable to whatever personal uses we want to put them to in order to conjure our identity into being through the language of goods—before this articulation identity remains notional and inchoate, something we can’t define or prove. Once we make our identity manifest in the goods, we need to broadcast our ownership of the goods to make the identity functional in the social sphere. So the Eiffel Tower is not useless, it’s just that its purported use masks its real one, the same way that Red Bull (or Coca Cola for that matter) pretends to be a beverage while truly offering us a malleable symbol—a lifestyle or personality building-block. What’s more, if Barthes is right, the prevalence of these symbols is not a blight but the essence of our humanity, that which “enables men to be strictly human.” One wonders if there are any alternatives to the commercial brands for the sort of symbols that can be at once deeply personal and near-universally recognizable—through which, as Barthes describes the Eiffel Tower, “one can feel oneself cut off from the world and yet the owner of a world.”


From what repository did such symbols come from in the past, before consumerism? Were people simply human in a different, more circumscribed way? Would we want to return to it, even if we could?


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