I found this game via Brenda Brathwaite at her blog Applied Game Design and it proposes an interesting take on how to generate moral dilemmas in games. One of the major dilemmas with pushing games into more complex experiences and art forms is that games don’t necessarily generate any kind of consequences. Unlike shooting someone in real life, which leads to both moral and literal consequences, in a video game it either doesn’t matter or can be undone. If I accidentally say something awful to someone in Mass Effect and we get into a fight, I can just load my game. Few people are going to allow something like making a mistake impair their enjoyment of a game experience. They want the best items, the ‘best’ ending, and for things to generally work in their favor. So even games that do feature choices just inevitably devolve into asking someone to make a choice and then letting them keep answering until they get the right response.
There are two solutions in games to this problem. You can make the plot entirely linear, in which case the player isn’t responsible for the consequences anyways. Or you can make either choice a valid one. Although that’s an interesting solution for a morally grey scenario, it becomes problematic when we get back to the fight in Mass Effect. Sometimes what the player did was wrong, there are serious consequences to such actions, and they should be punished for them. And the only real way to do that is to take away the save game feature.
As the commenters at Brathwaite’s blog note, part of what makes the player reaction so interesting is how much they dislike the decision forced on them. Either quit the game or shoot the victim. You know shooting is bad, the game clearly warns you that there will be consequences, and then it forces them by making the little man be dead even after you restart the game. Some players just re-installed the game and made the “correct” choice and others denounced the entire process. Despite the wisdom of ‘War Games’, most people aren’t really inclined to consider quitting the game a valid choice.
This isn’t the first time a game has attempted the “Quit or Do the Wrong Thing” game design. The brilliant Immortal Defense offers a similar dilemma towards the final levels and tends to produce the same mixed-results from the player. Would it be better if the game gave me two wrong choices? Would it be better if I made the wrong choice but later on I was able to redeem myself? Whatever the game design people come up with to create consequences and morality, the greater issue almost seems to be directed at the players themselves. If we are prepared to allow a game to teach us a moral, what kind of game designs are we going to have to accept that create the consequences needed for such a lesson?